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Services & Support


We're here for everything from solution deployment to customized training. Learn more about our robust onboarding services.

It's more than training. It's a partnership.

Services Provided:

New implementation of software that covers how to properly install, configure, train, and assist in importing room and resource data.
Digitization of pathways to create optimized course pathways and provided insight within the solution.
Customized training for admins and/or users and train- the-trainer resources that includes basic administration, system optimization and much more.
Project management for Ad Astra solutions and expertise for any engagements that require full project scope.
Data imports into Ad Astra solutions that covers everything from importing room inventory to event imports.

Your Ad Astra Project Team:

Project Manager:

The Project Manager is your implementation's main point of contact, managing alignment to your goals, project scope and project timeline. They navigate any changes in scope to ensure that resources are properly allocated.

Technical Resource:

The Technical Resource aids in the set-up and configuration of your environment. Through identification of technical gaps, your Technical Resource also captures and updates problems and facilitates coordination with the Ad Astra Project and Support Teams.

Implementation Consultant:

Serving as the front-end product subject matter expert, your Implementation Consultant is responsible for execution, initial configuration, and deployment of your onboarding project. They provide consultation for configuration decisions and support initial train-the-trainer efforts for implementation.
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Education is a journey. We set the course.

Ad Astra is the trusted partner of colleges and universities committed to graduating more students faster. ​Through data-informed planning and course scheduling, we empower institutions to remove barriers to completion while also ensuring financial sustainability.


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