Successfully transitioning to annual scheduling using improved data-informed practices

As a partner of Ad Astra since 2007, Texas A&M University Corpus Christi knew that data-driven decisions based on demand would be necessary to achieve buy-in for annual scheduling. But the goal would also require open communication around the who, why, and how to move to an annual scheduling practice.

Changes in administration, including new Deans and a new Provost, prompted Missy Chapa, Associate Vice President and University Registrar, to reintroduce Ad Astra capabilities, so those involved would understand the data available to the institution. Chapa also worked closely with Christine Stewart, Ad Astra Senior Client Success Lead, on how to train faculty and coordinators to look at the data and implement it in a way that would help students progress faster.

“In my role as a Client Success Lead, I strive to become a part of your team,” said Christine Stewart, Senior Client Success Lead. “I want to be a trusted advisor to help you solve problems and meet your institutional goals.”

To not overwhelm people with data, Chapa shared dashboards and best practices of interpreting the data in a way that would not be overwhelming to the layperson looking at the information. By making data more understandable and easier to digest, advisors at the institution are becoming better equipped to help students strive toward graduation success.

“Students don’t always know how to ask questions about how they could progress toward their goal of graduation faster,” Chapa said. “Ad Astra is a valued partner in helping us uncover what our students need and how to help our advisors support our students in understanding their goals.”