Strengthening Scheduling Through a Business Process Review

Course scheduling is one of the most effective levers institutions have to support student success—but only when it’s built on clear processes, strong collaboration, and reliable data. Many institutions still rely on fragmented systems and outdated approaches that no longer reflect evolving student demographics and expectations. These challenges make it harder for students to access the courses they need and stay on track.

In this article, you’ll learn how a Business Process Review can help your institution:

• Establish standardized, repeatable scheduling processes
• Clarify roles and responsibilities across stakeholder groups
• Use data more consistently to inform planning
• Identify conflicts and toxic course combinations
• Align course offerings more closely with student demand