Client Success Managers are responsible for the overall experience and relationships with our clients to promote satisfaction and loyalty. This includes driving software adoption and usage, identifying opportunities for partnership, and proactive activities to ensure client retention.
Elizabeth Hoffman – Elizabeth has worked with Ad Astra clients for over five years. Initially, as an Implementation Consultant for three years, and most recently as an Client Success Manager. Elizabeth works with clients in the following areas: AK, AR, AZ, CA, CO, HI, ID, KS, MO, MT, ND, NE, NM, NV, OK, OR, SD, TX, UT, WA, WY and Mexico. Click here to email Elizabeth.
Brandi Bennett – Brandi joined Ad Astra in May 2016 and is focused on creating the best experience possible for Ad Astra clients. Brandi is available to help clients in the following areas: AL, DC, DE, FL, GA, IL, IN, KY, LA, MD, MS, NC, SC, TN, VA, WV, Egypt, Puerto Rico, Santiago, and Trinidad and Tobago. Click here to email Brandi.
Walter Redden – Joining Ad Astra in January 2016, Walter previously worked as an events coordinator using Ad Astra products at Northwest Missouri State University. Walter is our liaison with our Client Advisory Board and works with the following areas: CT, IA, MA, ME, MI, MN, NJ, NY, OH, PA, RI, WI. Click here to email Walter.
In addition, Monique van de Merwe represents Ad Astra in Canada.
We offer other client resources including Implementation Consultants, Project Managers, and Technical Support.